Welcome to the Rebound FAQ — your quick playbook for how we roll. If you don’t see your question here, hit us up anytime at info@reboundstyle.com or through our Contact Us page.
1. Do you buy items or offer consignment from your loyal fans and customers?
Not yet — but stay tuned. We’re well stocked for the coming seasons, though we plan to open a buyback or consignment program down the road. In the meantime, if you’ve got heat in your closet that deserves a second shot, feel free to reach out and tell us what you’ve got.
2. When will my purchase ship, and do you take returns?
Orders typically ship within 48 hours of purchase. As for returns, our official policy is all sales are final — these pieces are one-of-one. For the full playbook, check out our Shipping & Returns section.
3. I’m close to making a purchase but need an extra pic or detail. Can you help?
Absolutely. Just email us at info@reboundstyle.com or hit the Contact Us page. Include the item link and exactly what you’re hoping to see — if we can make it happen, we’ll do our best to assist.
4. How do I make sure I order the right size?
Each product includes brand tag sizing and detailed measurements. When in doubt, grab a favorite piece from your locker, measure it, and compare it to our listing. We’ll also note when a brand tends to run larger or smaller than average — so you can make the right call and stay in the game.
5. Do you ship internationally?
For now, we’re shipping within the U.S. only, but international shipping is definitely part of our long-term game plan. Sign up for our newsletter or follow us on socials to stay updated — you’ll be first to know when we expand the roster.
6. Where are you located?
We currently call Boston home, but our team has roots across the U.S. — from Texas to California to New York. Each place shaped our taste, and together, that mix defines the Rebound Style point of view.
7. What did you do before starting Rebound Style?
Our team spent years in the fashion and lifestyle space, working for some of the most iconic and heritage brands out there. The experience — and the network we built along the way — help us source the right pieces from the right places, so you can catch your next favorite find right here on the Rebound.
8. Are your items authentic?
100%. Every piece that hits our site has been personally sourced, inspected, and authenticated by our team. We know the brands, the details, and the history behind what we sell — that’s the fun part for us. When you shop Rebound, you’re getting the real deal, every time.
9. How do you source your inventory?
We dig deep — from vintage suppliers and collectors to private sellers and estate finds. Our team’s background in fashion and retail gives us the access and the eye to pick only the pieces that pass the vibe check: quality, style, and story.
10. What condition are your items in?
Every piece is pre-loved, but we make sure it’s ready for prime time. Each listing includes notes on condition, wear, and any unique details that add character. Think of it as buying history that’s still got plenty of game left in it.
11. What makes Rebound Style different from other vintage shops?
We focus on curation and culture. Our goal isn’t to sell everything vintage — it’s to highlight the pieces that speak to today’s fashion, music, and street culture while staying grounded in quality and nostalgia. We’re not just reselling; we’re storytelling.
12. Is Rebound Style sustainable?
Absolutely. Buying vintage is one of the most sustainable ways to shop. Every time you pick a piece from Rebound, you’re keeping quality clothing in play and out of landfills. Less waste, more style — that’s a win in any league.